Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book an event, purchase marketplace items, or contact us for support. This may include:

• Name and contact information
• Payment information (processed securely through Stripe)
• Shipping addresses for marketplace purchases
• Profile information and preferences
• Event attendance and booking history
• Marketplace purchase history
• Author, organizer, or venue profile information
• Product listings (books, merchandise)
• Communications with us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process event bookings and marketplace transactions
• Facilitate payments and payouts to authors, organizers, and venues
• Ship physical products purchased through the marketplace
• Deliver digital products and content
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and provide customer service
• Communicate with you about events, new products, offers, and other news
• Monitor and analyze trends, usage, and activities
• Prevent fraud and ensure platform security

3. Information Sharing

We may share your information in the following circumstances:

• With your consent
• With sellers when you purchase marketplace items (name, shipping address)
• With buyers when you sell marketplace items (seller name, profile information)
• With Stripe for payment processing (we do not store full credit card information)
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist us in operating our platform (hosting, analytics, customer support)
• In connection with a business transfer or merger

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encrypted connections (HTTPS/SSL) for all data transmission
• Secure payment processing through PCI-compliant providers (Stripe)
• Regular security audits and updates
• Access controls and authentication requirements
• Data encryption at rest for sensitive information

However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. You can manage your cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Portability of your data
• Restriction of processing
• Objection to processing

7. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@bookgather.com or through our contact page.