Help Center

Get answers to common questions and learn how to make the most of BookGather

For Readers

Find and book amazing book events

For Authors

Host events and connect with readers

For Venues

Partner with us to host events

Frequently Asked Questions

How do I find book events near me?

Use our search feature on the homepage or visit the Discover page. You can filter by location, genre, date, and price to find events that match your interests.

How do I book tickets for an event?

Navigate to the event page and click 'Book Now'. You'll need to create an account and provide payment information for paid events. Free events only require registration.

Can I cancel my booking?

Yes, you can cancel bookings up to 24 hours before the event starts. Visit your dashboard to manage your bookings.

How do I purchase books or merchandise from the marketplace?

Browse the marketplace, add items to your cart, and proceed to checkout. Payments are processed securely through Stripe. You'll receive order tracking information once your purchase is confirmed.

How do I sell books or merchandise on BookGather?

Authors and organizers can list books and merchandise through their dashboard. Go to 'My Books' or 'My Merchandise' to create new listings. BookGather charges a 10% platform fee on sales.

What are the shipping options for marketplace orders?

Shipping is handled by individual sellers. Shipping costs and delivery times vary by seller and are displayed during checkout. Digital items are available for immediate download after purchase.

How do I become a verified author?

Sign up as an author and complete your profile with published works and bio. Our team will review your submission within 5-7 business days.

How can venues partner with BookGather?

Sign up as a venue and complete your venue profile. Authors can then request to host events at your location.

What payment methods are accepted?

We accept all major credit cards, debit cards, and digital wallets through Stripe. All transactions are secure and encrypted.

Still need help?

Our support team is here to help you with any questions or issues.